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DRGDGTG Business Practices Companies must have satisfied employees to satisfy customers. Continental Airlines is a perfect example of how a union put option forward succeed by putting the emphasis on the employees and customers. Continental demonstrates remarkable turnaround from a disastrous performance. In the earlier 1980s, the management of Continental believed that the only way to lighten the company was to lower airfares, and to reduce all possible expenses. In doing so, it razed the product and their quality of service.

For instance, in the early 1990s, pilots could pass water bonuses if the render burn rate on their airplane cruel below a specific amount. The program motivated pilots to fly front slowly, which often resulted in missed arrival times. Because of the delays, it was abouttimes needful to appropriate customers to the competition. Another example of this horrible low-cost procession was the CALite program. Continental replaced all first-class seats in some airplanes with take ...If you want to get a full essay, score it on our website: OrderEssay.net

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